Mastering the art of customer service

Mastering the art of customer service

The CBC-Regency Park Branch Manager Darren O’Brien lives by three simple principles: Serving customers like you like to be treated, being proactive with customer orders, and always exceeding expectations.

Having worked with CBC and its sister company, BSC, for over 34 years, Darren is famialr with the requirements of Australian manufacturers and service professionals. For him, the best asset he has as a branch manager is his team, who provide the level of service he expects from them. READ MORE…